What is a Business Process?
“If you can’t describe what you are doing as a process, you don’t know what you’re doing.” – W. Edwards Deming
A business process is a series of steps or activities carried out by humans and/or technology systems to achieve a specified desired goal or outcome, usually to create and/or deliver value to one or more stakeholders. We offer the best services on Business Process Management in Kenya.
Business processes are classified into three categories:
1. Management Processes are used to measure, monitor, and control business activities. They ensure that a primary or supporting process meets operational, financial, regulatory, and legal goals.
2. Primary/Core Processes are end-to-end, cross-functional processes that directly deliver value to customers.
3. Support Processes are designed to support primary processes, often by managing resources and/or infrastructure required by primary processes.
Efficient and customer-centric business processes are the backbone of any successful organization. If the processes are ineffective, you have no hope of ever achieving your strategic objectives. No need to worry though, we are here to help.
Meet Africa’s business process experts. We live, breathe, sleep and dream business processes!
“If you take a good person and deploy him to a bad process, the process wins!”
“If the process is right, the results will take care of themselves.” – Takashi Osada
What is Business Process Management [BPM]?
Business Process Management [BPM] is a disciplined management approach that utilizes human resources and various methodologies, tools, techniques, and technologies to identify, design, execute, document, measure, monitor, analyze, improve, optimize, transform and control business processes to achieve efficiency and effectiveness in achieving an organization’s strategic goals. Get the best services on Business Process Management in Kenya courtesy of Due Process Consulting Ltd
The main objective of BPM is to simultaneously optimize; quality, costs, and revenues in an organization to enhance efficiency and maximize stakeholder benefits. Embracing BPM will help your organization; enhance efficiency, achieve standardization, compliance, and continuous performance improvement, become more agile, and generally achieve its strategic goals
Business process management is a journey, not a destination.
We exist to support you each step of the way to ensure you derive maximum benefits from BPM for the benefit of all your stakeholders. Process is in our DNA! – Business Process Management in Kenya
“Things alter for the worse spontaneously, if they are not altered for the better designedly.” – Sir Francis Bacon
“It is not the strongest species that survive, nor the most intelligent, but the ones most responsive to change.” – Charles Darwin
Business Process Lifecycle
The business process lifecycle comprises of five stages namely:
1. Alignment to strategy and goals
2. Architecting Changes
3. Developing Initiatives
4. Implementing Changes
5. Measuring Success
We support you through each stage of the lifecycle to ensure your business processes are well-rounded, mature, and efficiently executed for maximum effectiveness.
“There is nothing so useless, as doing efficiently that which should not be done at all.” – Peter F. Drucker
Do you encounter or suspect any of the following value destroyers in your organization?
The Seven Deadly Wastes
1. Transportation [unnecessary]
2. Inventory [excessive]
3. Motion [excessive/unnecessary]
- Underutilized human resources
- Redundant tasks
- Organizational silos
- Manual interventions
- Unnecessary approvals and inspection points
- Employee frustration
- Customers’ complaints
Do any of these exist in your organization? We can help you detect and either eliminate or reduce these value destroyers, thereby enhancing your operational efficiency and effectiveness and giving your bottom line that much-needed boost!
We illuminate operational inefficiencies and smoke out value destroyers leading to a lean and efficient enterprise ready to ‘show your competition dust!’.
Please contact us today.