Problem Solving

Do you need help resolving any problem bedeviling your organization e.g., declining profits, escalating costs, customer dissatisfaction, legal or regulatory non-compliance, etc.?

We will help you come up with and implement innovative solutions to your organization’s complex business challenges.

Below is an outline of our ten-step problem-solving process:

  • Problem identification/verification
  • Problem structuring
  • Hypothesis formulation/Problem-solving roadmap
  • Facts gathering/research
  • Data verification
  • Data/root cause analysis
  • Solution formulation/ranking of alternatives
  • Documented recommendations on the best way forward
  • Obtaining stakeholder buy-in
  • Implementation support.
Business Process Management in Kenya
Business Process Management in Kenya

We utilize tools such as root cause analysis [RCA], Plan, Do, Check, Act [PDCA], A3 Problem-solving, and Theory of Constraints [TOC] to effectively solve complex problems.

We truly believe in and apply Albert Einstein’s thinking when he said, “If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”

Does your organization have a business challenge that we can assist you to resolve following a proven structured methodology? 

Please contact us today.

Looking for assistance with a business process-related challenge?

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