Business Process Management Governance

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle

Business process management [BPM] governance, or business process governance, or process governance creates the right structures, metrics, roles, and responsibilities to measure, improve and manage the performance of an organization’s end-to-end business processes.

Unless you have effective process management governance structures in place in your organization, achieving process excellence will remain a pipe dream!

Business Process Management in Kenya

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  • Incorporate process excellence agenda into your overall strategic plans;
  • Set-up and resource a fit-for-purpose ‘process management office [PMO]/Centre of Excellence [COE]’;
  • Identify and prioritize your key business processes and business process change initiatives;
  • Identify and designate ‘process owners’ and constitute ‘process improvement teams’;
  • Blur boundaries and geographies within functional units and product lines to enable end-to-end process view/focus;
  • Define key process management responsibilities, reporting lines, etc.;
  • Implement and reap maximum benefits from BPM technology;
  • Effectively manage BPM projects and initiatives and ensure a good return on investment;
  • Embed a continuous process improvement culture and
  • Become a process-centric organization!

Get the best services in Business Process Management Governance

“Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.” – Stephen Covey.

“We may be very busy, we may be very ‘efficient’, but we will also be truly ‘effective’ only when we begin with the end in mind.” – Stephen Covey.

Looking for assistance with a business process-related challenge?

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