Standard Operating Procedures [SOPs]

A standard operating procedure [SOP] is an official document explaining step-by-step instructions to help workers carry out routine operations. It contains detailed instructions on how to perform a specific task. It aims to ensure that products/services are delivered consistently every time while meeting set quality standards.

While policies and procedures describe the generalized view of a job without getting into major specifics and often remain the same within a department or across the company as a whole, standard operating procedures [SOPs] go into details of how a task is to be accomplished. They work to fulfill policies and procedures.

Business Process Management in Kenya

At Due Process Consulting, we are experts at creating robust standard operating procedures [SOPs] that stand the test of time and yield great benefits to organizations. Our SOPs comply with ISO 9001:2015 requirements for a quality management system.

Do you need help creating new or updating existing standard operating procedures [SOPs] in your organization? Please get in touch with us today.

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