Business Process Management [BPM] refers to the various activities, techniques and methodologies that businesses employ in managing their business processes to achieve performance and strategic goals. These mainly relate to process; discovery/definition, design, execution, measurement, analysis, control, improvement, re-engineering etc.
The main objective of BPM is to simultaneously optimize; quality, costs and revenues in an organization with a view to enhancing efficiency and maximizing stakeholder benefits.
Embracing BPM will help your organization; enhance efficiency, achieve standardization, compliance and continuous performance improvement, become more agile and generally achieve its strategic objectives.
Each business leader needs to effectively answer the following basic questions relating to his/her organization.