“If you do what you’ve always done, you’ll get what you’ve always gotten.” – Anonymous
“Simplicity is the ultimate sophistication.” - Leonardo Da Vinci
“Strategy is not only about ways to get better…more importantly, strategy formulation is about finding ways to get… different.” - Michael Porter
“There is nothing permanent except change.” – Heraclitus
"Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall." - Stephen R. Covey
“The starting point for improvement is to recognize the need.” – Imai
“Only through the collective efforts of their individual members do companies change; companies are incapable of changing themselves.” – V. Daniel Hunt
“The person doing the job knows far more than anyone else about the best way of doing that job and is the one person best fitted to improve it.” - Allan H. Mogensen
“If you’re not simple, you can't be fast, and if you’re not fast you’re dead in a global world” - Jack Welch
“To find out how to improve productivity, quality and performance, ask the people who do the work.” – Harvard Business Review
Contact Us
DUE PROCESS CONSULTING LTD
5th Floor, Ukulima Cooperative Hse
Po Box 63959 – 00619 Nrbi, Kenya
Tel: +254 20 2218942
Cel1: +254 725 061 303
Cel2: +254 736 061 303
E-mail: info@dueprocessconsulting.com
Our Services
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Our Methodology
Introduction
In undertaking BPM work, we consider each of your business processes on an end-to-end basis. This means that each process is traced through all the functions/departments that handle any aspect of it and holistic solutions deployed.
We fully embrace ‘outside-in’ thinking by looking at processes from your customers’ perspective. All a customer’s interactions with your business should be pleasant to him/her and your business processes should help you achieve this.
Successful customer outcomes [SCOs] are always top priority in our process improvement projects. We work with you to completely understand your customers’ needs, identify how best to meet those needs and then focus on improving your business processes to meet the needs.
We involve and consult your staff extensively throughout our work to ensure an outcome that they are proud of and can work with whilst ensuring an excellent fit with your strategic objectives and plans.
Experience
Our business process consultants have between them over 50 years of quality experience in managing, training and advising on diverse aspects relating to business processes for organizations across Africa.
Countries where our consultants have provided their expertise in Africa include; Kenya, Uganda, Tanzania, Rwanda, Zambia, Zimbabwe, South Africa, Ghana and Egypt.
As a firm, we have provided bespoke business process management consultancy services to organizations in East Africa since 2005.
Confidentiality
We employ the highest standards of professionalism and maintain very strict confidentiality of all our clients’ proprietary information, records and data at all times.